2005-09-30 Error Message http://www.smackthemouse.com/20030517 http://www.experoinc.com/resources/papers/2005-06-ErrorMsgs.htm http://www.boxesandarrows.com/archives/usability_heuristics_for_rich_internet_applications.php http://flashant.org/index.php?m=200312 IBM - Japan